Posts of Author ‘Manon Brochu‘

Oct
23
2012
4:10 pm

We’re Committed to Hometown Value

At Gas South, we’re committed to providing our customers with the very best service. We’re different than most natural gas providers because our commitment goes beyond what you pay for your natural gas. We will always provide you with great everyday low rates, local discounts and perks to save you money. Plus, we’re committed to supporting and giving back to the communities that we serve. We call it Hometown Value and we believe our customers expect and deserve it.

Have you caught a glimpse of our new commercial that communicates this commitment? Take a look at the video below and tell us what you think. I love the dot in our commercial!  Any ideas as to what we should name it?

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Sep
20
2012
4:26 pm

How to Prepare for the Heating Season

Last week we talked about what Gas South is doing to help you through this winter. This week, we’d like to give our customers a few tips to assist you in preparing for the heating season.

- Make sure you check your current rate per therm. You can find this information on your bill. If you are on a variable rate, think about switching to a fixed rate plan. Prices usually rise in the fall and winter months when demand increases, and you may save money by locking in a fixed rate now. Find out more about our rate plans here.

- Some houses and businesses only use natural gas for heat and they are our seasonal customers. Seasonal accounts can be turned off during the summer months to prevent being charged taxes and fees when the gas isn’t being used. If you are a seasonal customer, call us now so that we can schedule your service connection before it gets cold.

- If you need your natural gas service turned on, the sooner you call, the less likely you will have to wait. Atlanta Gas Light (AGL) is the company who owns the pipelines that natural gas flows through here in Georgia. AGL is responsible for maintaining the pipelines, turning the gas on or off for customers, and reading meters. When you sign up for natural gas service, we register your account with AGL and let them know they need to turn your service on. AGL has up to five business days to turn on your gas and it may take the entire time when AGL is busy.

We hope these tips help. Call us or visit us online to check on your account or turn on service before it gets too cold. Gas South is BRINGING THE HEAT™ to keep you warm this season!

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