Posts Tagged ‘Atlanta Gas Light’

Oct
31
2012
11:24 am

Natural Gas 101 – DDDC Factor

In the ‘Natural Gas 101’ series here on ‘The Hot Spot’, we will be writing different posts to help educate you on various natural gas issues.

What is DDDC?

Have you ever looked at your natural gas bill and wondered how it all comes together? One line of your bill includes your DDDC which stands for Dedicated Design Day Capacity.  The DDDC Factor is a calculation done by Atlanta Gas Light Company (AGL) and is unique to each home or business. Basically, AGL is responsible for having enough pipe and storage capacity to meet every customer’s need during extreme cold weather conditions. For most residential customers and small businesses, natural gas is used for heat. And when it’s cold outside, you’ll want enough natural gas to keep your home or business warm. Your DDDC factor indicates how much natural gas deliverability is reserved (or ‘dedicated’) for your home or business if Atlanta were to reach an average daily temperature of 10oF (a ‘design day’).  You’ll see the DDDC Factor on your bill because it is used to calculate a customer’s AGL Pass-Through Charges.

Why did my DDDC change?

AGL recalculates and updates the DDDC at your location annually, so each September you will see an updated DDDC on your bill.  During this yearly calculation, AGL reviews the past gas consumption and usage pattern at your home or business. The most important influence on your DDDC calculation is how much gas was used last year during the coldest period of the year compared to your typical summer usage (if any).  A calculation is done to determine how sensitive your consumption is to cold weather and then used to set your DDDC indicating how much capacity should be reserved for your home or business.  Because your DDDC affects the AGL Pass-Through Charges, you may see a change in the amount of your bills year to year if your DDDC is adjusted.

Remember, your DDDC is tied to your location rather than you. So, if you move, your DDDC will be changed to the DDDC of your new location and then will be reset, as usual, in September.

For more information, visit Gas South’s Frequently Asked Questions or AGL’s Guide to Atlanta Gas Light Charges.

So, what do you want to learn about next?

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Sep
20
2012
4:26 pm

How to Prepare for the Heating Season

Last week we talked about what Gas South is doing to help you through this winter. This week, we’d like to give our customers a few tips to assist you in preparing for the heating season.

- Make sure you check your current rate per therm. You can find this information on your bill. If you are on a variable rate, think about switching to a fixed rate plan. Prices usually rise in the fall and winter months when demand increases, and you may save money by locking in a fixed rate now. Find out more about our rate plans here.

- Some houses and businesses only use natural gas for heat and they are our seasonal customers. Seasonal accounts can be turned off during the summer months to prevent being charged taxes and fees when the gas isn’t being used. If you are a seasonal customer, call us now so that we can schedule your service connection before it gets cold.

- If you need your natural gas service turned on, the sooner you call, the less likely you will have to wait. Atlanta Gas Light (AGL) is the company who owns the pipelines that natural gas flows through here in Georgia. AGL is responsible for maintaining the pipelines, turning the gas on or off for customers, and reading meters. When you sign up for natural gas service, we register your account with AGL and let them know they need to turn your service on. AGL has up to five business days to turn on your gas and it may take the entire time when AGL is busy.

We hope these tips help. Call us or visit us online to check on your account or turn on service before it gets too cold. Gas South is BRINGING THE HEAT™ to keep you warm this season!

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