Posts Tagged ‘natural gas’

Sep
12
2012
3:07 pm

Things Are Cooling Down, So We’re Heating Up

Fall is here and it’s time for back to school, football season and colder temperatures! The coming of the chillier weather also brings Gas South’s busiest time, the heating season. We want to make sure that we are fully prepared to provide you with the best customer service, so we’ve made a few changes which we think will make things easier:

-We have extended our Customer Care Center hours and you can now reach us anytime between 7 a.m. and 8 p.m. Monday through Friday, and between 8 a.m. and 5 p.m. on Saturdays.

-We’ve hired additional employees to our local customer care team to handle the increased call volumes we experience around this time of year.

-We’ve updated our online options to help us respond to your emails within 4 business hours.

-We will start offering a live chat option on our website for customers who do not want to call, but have a question on their account.

We hope that these changes will help ease you through the heating season. Don’t forget to make sure your natural gas service is prepared for the coming months. When the temperatures start dropping, we are ready to BRING THE HEAT™!

What’s your favorite part about the changing of the season?

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Aug
6
2012
1:31 pm

An Introduction from Kevin Greiner, CEO

Here at Gas South, we have always taken great pride in being actively involved in enriching the communities we serve.  Beyond simply providing natural gas, our employees have always worked hard to ensure that we are actively engaged in helping our local neighborhoods grow stronger.  We work hard to inform and interact with our customers online through social media outlets, like Facebook and Twitter and now through our brand new blog, The Hot Spot.

Thank You

First, I wanted to personally thank you for making Gas South the fastest growing natural gas provider in Georgia. We are a company that cares about our customers and we appreciate you choosing Gas South for your natural gas needs.

The Hot Spot

Our hope is that this blog will become a place to get to know our company from the inside out and to learn more about how we can work together to make this community great.  You’ll be hearing from multiple employees here at Gas South on numerous subjects, from area events to special discounts to energy saving tips and more.  We want to provide information that will educate and entertain our customers and we feel that this is a great way to further establish a conversation.  So, keep an eye out for more content to come and, as will always be the case with our posts, let us know your thoughts.

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