Posts Tagged ‘Gas South’

Nov
25
2014
1:51 pm

Employee Spotlight: Military Series

Each November, we honor the men and women who serve our country in the armed forces. We are honored to have a number of veterans working here at Gas South.

As a salute to these former soldiers, we’re turning the Gas South blog over to them this month. We’ll be profiling employees who have served in the military, in places as far-flung as Singapore, Iraq and Japan. We’re thankful that these talented, dedicated individuals have decided to plant roots here at Gas South. We appreciate all that they do!

 

Employees who have served our country are:

Army

LaTitia “Tish” Winbush, Customer Service Representative

Rhonda Garrett, Customer Service Representative

Tiara Allen, Customer Service Representative

Stephon White, Accountant

Air Force

Sandra K. (Mills) Hamilton, Customer Service Representative

Navy

Juawana (Croswell) Glass, Executive Assistant and Human Resources Coordinator

Michael Clark Guice, Customer Service Representative

 

In our continued efforts to celebrate and support our veterans, Gas South also began offering a discount to our customers who are actively serving or have served in the U.S. military. Eligible users can visit our rates page and enter the promo code MILITARY to save 2 cents per therm on their Gas South bill.

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Oct
10
2013
2:24 pm

Gas South partners with Buckhead Coalition

We are proud to announce a new partnership with the Buckhead Coalition that will provide annual funding for the Buckhead-based Shepherd Center Adolescent Program. Sam Massell, Buckhead Coalition president and former mayor of Atlanta, made the announcement in a press conference late last month.

Under the partnership, Gas South will offer discounted natural gas rates to Buckhead residents and businesses. The Buckhead Coalition will receive funding from Gas South for each resident and business that opts in to the program and will then donate the funds to the Shepherd Center Adolescent Program, the country’s only special care unit for adolescents suffering from spinal cord injuries.

As a community energy provider, Gas South has similar programs with DeKalb County, several electric membership corporations (EMCs), and numerous municipalities across Georgia and has helped thousands of customers save more than $5.7 million to date. Home to more than 78,000 residents, Buckhead is the first community to donate the funds received to a non-profit organization.

“The Shepherd Center is a mainstay in the Buckhead community, serving thousands of patients across the country annually. We are pleased to be able to donate additional funds to this charitable organization, thanks in large part to Gas South,” said Sam Massell, Buckhead Coalition president. “It is our hope that this partnership will be an enduring source of funding for the Center.”

All Buckhead natural gas consumers are eligible for a discount off Gas South’s published rates for as long as they remain customers. Additionally, Gas South will waive the $60 connection fee for establishing service at a new residence. The initial funding pledged to the Center is $5,000, and will increase annually based on program participation. It is the goal of Gas South and the Buckhead Coalition that funding will eventually reach $25,000 per year.

“Gas South is excited to work with Mayor Massell and the staff and board of directors at the Buckhead Coalition. This win-win proposition will provide discounts on natural gas service for Buckhead residents and businesses as well as sustained annual funding for the Shepherd Center’s programs,” said Kevin Greiner, Gas South president and CEO. “The Buckhead Coalition is one of our region’s most respected civic organizations, and we are honored to have the opportunity to partner with them on this worthy cause.”

Gas South will fund all marketing efforts and contributions made under the program. All natural gas consumers in the Buckhead community have the option of selecting Gas South as their natural gas provider and opting in to the discount program. Buckhead residents and businesses should visit our website and use the promo code “BUCKHEAD” to opt in.

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Sep
3
2013
12:26 pm

Gas South at the JA Discovery Center

 

Junior Achievement’s Discovery Center is now open at Atlanta’s World Congress Center! We are thrilled to be one of the 36 companies with storefronts inside the learning simulation. The state of the art center is one of only ten in the nation and is expected to serve more than 30,000 middle school children each year. The new, interactive space is designed to teach kids about financial literacy with students from the Atlanta, DeKalb County, Fulton County and Marietta City school districts taking part in the program.

Students visiting the Gas South storefront will learn about natural gas, the cost of heating a household and energy saving tips. We are excited to be a part of this important program and our employees look forward to volunteering in the Center!

 

Kevin Greiner and Meredith Hodges at the Gas South storefront.

Want to get involved with Junior Achievement? Check out their website here.

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Aug
21
2013
2:57 pm

Hey, Realtors: Want to make a lasting impression?

Realtors are fully aware of how important going the extra mile is. That’s because their livelihood depends on it. And, more often than not, it’s the last impression you leave on a client – not just the first one — that defines how favorably they viewed your service and whether they would recommend you to others.

So what does all this have to do with natural gas or Gas South? Quite a lot, actually. Our new Realtor Advantage Program (RAP for short…and, yes, I chose the catchy acronym) was designed to provide realtors with a great, impression-setting housewarming present for their clients: an exclusive discounted rate on natural gas with no deposit ever required plus other special enrollment incentives.

And not only is RAP more generous with your clients than other referral programs, it’s not a one-way street — you also receive special gift opportunities for your client referrals. (What’s the gift? Call 770-763-4678 to find out)

Another key difference: Our user-friendly realtor portal. The portal allows you to track the status of your client referrals so you can see who’s signed up (or who hasn’t) and when you will receive your rewards. Another bonus: There’s also a section which has printable materials that explain our great offer to your clients, saving you the trouble.

However, as great as RAP is, it still lacks something important. A rap! That’s right – a tune with lyrics that are as catchy as the program…a rap for our RAP, so to speak. In fact, I brought this up in a meeting the other day and, surprisingly, there were few takers for the assignment.

Anyway, before I go off on a tangent, I’ll (w)rap up my debut blog post (sorry, couldn’t resist) by encouraging you to sign up for RAP or spread the word. We’re really excited about our program and know you will value your rewards as well as the special benefits for your clients. So, sign up today and learn all of the details.

Oh, and there’s another reason to sign up right away. Our Summer RAP contest is in full effect.  We’re giving away an iPad this August, and every realtor who refers a client will be submitted into the drawing. Anyway, for now, that’s a (w)rap!

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Jul
11
2013
5:45 pm

Natural gas exports on the rise

Over the past few years, the U.S. energy landscape has been transformed.

New drilling techniques have unlocked vast reserves of natural gas within shale rock formations and as the supply of natural gas soared, prices dropped. The U.S. is now producing more oil and gas than it imports. Experts are even raising the possibility that the country may one day be energy independent.

All of this serves as background to discuss an interesting development in the natural gas industry: The federal government recently granted permission for a terminal on the Gulf Coast of Texas to ship liquefied natural gas to Japan.

Now, this may not sound like a big deal. But gas producers have been lobbying to increase the amount of natural gas they can send overseas. Gas prices are much higher on the global market than they are here at home.

The decision is seen by many industry observers as an indication of the government’s willingness to approve even more gas exporting agreements. (Terminals are allowed to export natural gas to countries with whom the U.S. has a free trade agreement, but they must seek government approval to send gas elsewhere.)

So, what does this trend mean for the natural gas industry?

One concern is that exporting more natural gas will reduce domestic supply, raising prices for consumers. However, some say an increase in prices will provide an incentive for companies to produce more natural gas, keeping prices in check.

It’s important to remember that the volume of natural gas deposits accessible via new drilling techniques is vast. The contemplated increase in gas exports is comparatively much smaller and some expect a limited impact on domestic prices.

At Gas South, our natural gas experts study the industry closely with one goal in mind: to offer our customers great prices and the most reliable service.

So, what do you think about exporting natural gas?

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May
31
2013
5:08 pm

Atlanta, a foodie’s paradise

From the desk of Chris Coan, VP & GM of Business and Governmental Markets at Gas South.

The Atlanta Visitors & Convention Bureau (ACVB) is celebrating its 100th birthday this year. The city will be hosting many events and recognizing great leaders who have helped Atlanta and the ACVB reach this milestone. Atlanta’s reputation as a “foodie’s paradise” is growing rapidly and the ACVB and Gas South are teaming together to sponsor Atlanta’s 100 Signature Dishes. Throughout 2013, chefs from all over Atlanta will feature their signatures dishes and, if you pace yourself, you can eat all 100 entrees by the end of the year. Not to be outdone by the great food, restaurants and bars will also be featuring 100 signature cocktails. Visit your favorite mixologist and try their wonderful creations. If you are wondering where to find all these great places to eat, check out Atlanta Eats.  Gas South is proud to sponsor the new TV show as their host, Steak Shapiro, searches Atlanta for great meals. Visit their website and check out the restaurants featured in season one.

Gas South would also like to congratulate John C. Metz, Jr., CEO, Executive Chef and co-founder of Sterling Spoon Culinary Management. John has been honored as the 2013 Gold Plate Award recipient by the International Facility Management Association (IFMA), which recognizes excellence in eight segments of foodservice operations. John is the creator of several Atlanta-area concepts, including Market Street Café, Aqua Blue and Marlow’s Tavern. Gas South has worked with John and his team for many years and greatly appreciates his business and his friendship.

Now it’s time to quench your thirst and enjoy a delicious meal (or 100). As they say in the business, “Come hungry and come often”!

-Chris

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May
24
2013
2:27 pm

Hot topics: natural gas, manufacturing and exporting LNG

Last week, Gas South had the opportunity to host some of Georgia’s largest manufacturers at the Cherokee Town Club in Atlanta. We heard from industry experts, economists and lawyers regarding hot topics in the natural gas business.

We discussed the state of the natural gas market and listened to a presentation given by our very own Supply and Risk Management Manager, Michael Swartzell. We also explored the potential impact of exporting Liquid Natural Gas (LNG) and how it would affect the U.S. economy, a great discussion led by Roger Tutterow of Mercer University. The group also gained insight into the process of fracking through a session with Mr. Walt Standisky of Roper Pump Company. Lastly, David Wochner of Sutherland Asbill and Brennan gave an update on the regulatory environment for LNG and fracking.

The major takeaways from the sessions were:

- Natural gas is domestic, plentiful and changing the energy landscape of the United States

- The U.S. is the #1 producer of natural gas in the world

- Economists are predicting the shale gas boom to continue and that by 2040 annual natural gas production will rise by 50%

- Only two LNG export terminals are operating in the U.S.

- World demand and higher prices in other markets will continue to drive producers to push for more export terminals

- It is uncertain how many LNG export terminals will be approved by the Department of Energy

- Even with growing LNG exports, the increase in shale gas production should offset the offshore demand and keep prices stable

- The regulatory environment is not moving quickly and it is unlikely that any ruling will significantly impact prices

The following chart shows the huge increase in shale gas production expected by 2040.

Do you think exporting LNG is good for the US economy?

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May
14
2013
2:55 pm

Providing better customer care

 

At Gas South, it’s our mission to provide the best customer service in the industry. That’s why, about a year ago, we decided to bring our customer care operations in-house.  We hired 100 of the best customer service agents and set about the task of making our already best-in-class service even better.

A year later, I’m proud to report that our commitment has proved to be a smashing success.  For example, since “insourcing” our call center:

- We have seen a 40 percent decrease in escalated calls.

- Customers are now getting the answers they need with a single call 98 percent of the time.

- Annual agent turnover rate has plunged from 35 percent before the change to less than 13 percent today.

In early May, Gas South held a party at our Marietta call center to celebrate these achievements and mark the first anniversary. It was an opportunity to thank the customer care team for their dedication and hard work.

Over the past year, we have invested a significant amount of resources into our customer care operations. We launched an online customer care team to handle inquiries via chat and email, improved our quality assurance process and developed seasonal training courses to ensure that agents provide timely information to customers.  All of these changes have served to empower our call center employees. They’re now even better able to assist our customers with any questions they may have.

It’s all part of Gas South’s commitment to provide the best natural gas service in Georgia.  And we appreciate hearing from our customers about how we are doing.  Send us an email at tellgassouth@gas-south.com.  We appreciate and value your feedback.

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Apr
30
2013
5:47 pm

Yes!Atlanta Wins Charity Cornhole Challenge

Wow, what a weekend! I want to thank everyone that came out to SweetWater Brewing Company’s 420 Festival to enjoy the beautiful weather while celebrating Earth Day. We had an amazing time hosting the Gas South Cornhole Challenge and the funds raised through tournament entry fees, t-shirt and koozie sales totaled more than $3,000 dollars. Freddy Bensch, owner of SweetWater Brewery and Kevin Greiner, President and CEO of Gas South stepped up and matched the amount to bring the grand total to $9,000 for our Charity Cornhole Challenge winner.

At 3:00 p.m. on April 21st, 10 of Atlanta’s nonprofits competed for 100% of the weekend proceeds and the coveted title of Charity Cornhole Champion. The competition was tough and ultimately came down to a fierce battle between St. Vincent de Paul’s ’Team a MAZE ing’ and the ‘Yes!Atlanta Holes’ representing Yes!Atlanta. With a final score of 21 -16 the Yes!Atlanta Holes were crowned our triumphant victors.

Gas South and SweetWater Brewery could not be more excited to donate $9,000 dollars to Yes!Atlanta. Yes!Atlanta works to keep at-risk Atlanta teens in high school by eliminating self-defeating behavior through mentoring and tutoring programs. The donation from this weekend will provide funding for four at risk students for one year.

Thanks again to everyone who came out and enjoyed the SweetWater 420 Fest and the Gas South Cornhole Challenge. The weekend lived up to both SweetWater and Gas South’s commitment to providing a great experience and giving back to the communities we serve!

Any ideas on how we might improve our Cornhole Challenge? Leave a comment below!

Cheers,

PJ

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Apr
18
2013
10:44 am

SweetWater’s 420 Fest is THIS weekend!

Looking for something fun to do this weekend? Celebrate Earth Day at SweetWater’s 420 Fest in Atlanta’s historic Candler Park. SweetWater has long been a valued Gas South customer, one that shares our values when it comes to environmental stewardship and giving back to the communities we serve, so we are happy to sponsor this great event. The music festival, now in its fourth year, kicks off on Friday afternoon and runs through Sunday. There will be an area for the kids to run around in and plenty of delicious SweetWater on tap for the adults. It’s sure to be a great time!

Gas South will once again be sponsoring Planet 420, a special section of the festival featuring a live music stage and an area where you can learn about the amazing work being done by local nonprofit organizations.

Stop by Planet 420 on Saturday and Sunday for Gas South’s 2nd Annual “Cornhole Challenge.” Never heard of cornhole? It’s like horseshoes. The object of the game is to toss a beanbag into a hole on a raised wooden platform. Read more about the rules of game here.

On Saturday, the Cornhole Challenge is open to all festival-goers. Just form a team, make a $20 donation, and start tossing. On Sunday, the competition really heats up with many of Atlanta’s nonprofit organizations vying for the coveted title of Gas South’s Charity Cornhole Champion. The winning group will receive the proceeds from Saturday’s tournament – an amount that will be matched by Sweetwater and Gas South.

The party starts at 4:20 on Friday. We encourage all guests to take Marta, as parking is limited around the park. Admission is free, but if you wish to enjoy SweetWater’s famous drafts, you must purchase a $5 wristband with valid ID.

Now, start practicing your delicate underhand toss and join us and the folks at SweetWater in honoring Mother Earth and have fun while you do it. See you there!

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