Frequently Asked Questions
Natural Gas Emergencies and Safety
Natural gas emergency contact numbers in and outside metro Atlanta, and natural
Who do I call for emergencies, or if I smell gas?
Please call Atlanta Gas Light Company (AGLC) immediately. They handle all gas emergencies.
In Metro Atlanta: 770-907-4231
Outside Metro Atlanta: 1-877-427-4321
How do I know if I have a gas leak?
Since, natural gas is colorless and invisible, a special chemical called Mercaptan is
added to make it easy to detect a leak. Mercaptan smells like a rotten-egg, and makes
it easy to detect a leak.
What is carbon monoxide?
Carbon monoxide is a highly poisonous gas that has no odor, taste or color. If natural
gas equipment is not maintained and operated properly, it can produce carbon monoxide.
It is recommended that all homes and businesses have carbon monoxide detectors.
How do I know if I have carbon monoxide poisoning?
Carbon monoxide poisoning symptoms may include flu-like symptoms, dizziness, fatigue,
nausea and heart palpitations.
What do I do if I think I have carbon monoxide poisoning?
Prolonged exposure to carbon monoxide can lead to death. If you believe you have
been exposed to carbon monoxide, call 911, evacuate the home or business and get
to fresh air.